Carpets were stain but the suit was clean. Breakfast was free just limited choices. Personnel was courteous.
There were a few minor issues, but ones I was able to live with. The place was clean, the bed was surprisingly comfortable, the staff was very polite and friendly.
At check in the had to wait due to computer system not working. Was able to go to room to place my things and returned 5mins as asked the system still was not working. Wrote down my information. Entering the room there was an overwhelming odor of air fresher. Bathtub was fitly had dirt ring around the tub. The toilet seat had some type of burns. There was what looked to be feces on the the wall. The carpet was stained throughout the room. Chewing gum in one area or the rug. I pulled the bed sheets back to check for bed bugs but found various strands of different hairs all throughout the bed and at the foot of the bed hairs caked up. The comforter was stained as the sheets. The heater vent was cracked. When heat was turned on it smelled of dirt and dust and made loud thump so did not use. The coffee machine water reservoir was caked with crud. I cleaned it out but the water did not dispense instead boiled in the reservoir. The staff were very friendly and came to change my sheets and apologized. The room phone was also very old and dusty. If I had not been so exhausted from the drive I would've slept in my car. Instead slept fully clothed. Overall it was a very bad experience and I reported and showed the pictures to my corporation and advised that they not use the facility for future stays as it was a horrible experience not just for myself but also the co-workers that stayed at the facility. There were also holes in the walls.
The first Quality Inn in Rushville, IN was not a good experience. The room smelled musty. There was a sticky substance under the guest amenity tray. I found a hair on the counter and in the corner. The shower curtain was fabric with no liner; it was too long and sat in the water as the drain was slow. The ceiling had water stains. The staff was okay and the breakfast service well done. The second Quality Inn at Hamburg, NY is better. The landscaping is much nicer. The front desk person was very nice and gave us a discounted rate on the room and the pet deposit. The room we were given smelled strongly of smoke so we were promptly given another room. The room is clean with an updated decor. I would give the first QI a 4 and the second one a 7+.
Nice owner, a work in progress and getting better from previous owner running it into the ground
Quality Inn is a US Lodging based in Rushville, Indiana. Quality Inn is located at 320 Conrad Harcourt Way, Rushville, IN 46173, USA.
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